Holiday firm TUI tells pilots and cabin crew to use gender-neutral language to refer to passengers

Holiday firm TUI has told pilots and cabin crew to no longer address passengers as 'ladies and gentlemen' in favour of more gender-neutral terms.

Holiday firm TUI tells pilots and cabin crew to use gender-neutral language to refer to passengers
Holiday firm TUI has told pilots and cabin crew to no longer address passengers as 'ladies and gentlemen' in favour of more gender-neutral terms.